Privacy Policy

1. Scope

Team Easy is a pickleball scheduling product designed to help organizers create matches, manage invite waves, and coordinate players. This Privacy Policy applies to the Team Easy website, pre-launch communications, and the Team Easy application and related services.

2. Information We Collect

We may collect the following categories of information:

Information you provide directly

• Name, email address, phone number, and club or organizer information.
• Account registration details, support requests, and messages you send to us.
• Scheduling data you create in Team Easy, such as match details, invite groups, and roster responses.
• Information submitted when you request early access, demos, or support.

SMS and consent records

• Phone numbers provided for operational text messaging.
• Opt-in status, consent timestamps, source pages, and related audit records.
• Message delivery events, HELP requests, STOP requests, and similar compliance records.

Automatically collected information

• IP address, browser type, device information, operating system, and approximate location.
• Usage information such as page visits, clicks, referral URLs, and feature interactions.
• Cookies or similar technologies used to keep the site secure and understand product usage.

3. How We Use Information

We may use information we collect to:

• Provide, maintain, and improve Team Easy and its scheduling workflows.
• Set up and manage accounts, organizer tools, and player invitations.
• Respond to support requests, product feedback, and early-access inquiries.
• Send administrative emails and, where you have opted in, operational text messages.
• Prevent fraud, abuse, unauthorized access, and other harmful activity.
• Maintain compliance, audit, and recordkeeping obligations related to messaging and service operations.

4. How We Share Information

We may share information in limited circumstances such as the following:

• With service providers that help us operate the website and product, such as hosting, analytics, customer support, and messaging vendors.
• With organizers or players as needed for match coordination inside the Team Easy product.
• If required by law, regulation, legal process, or to protect the rights, safety, and security of Team Easy, our users, or others.
• In connection with a merger, financing, acquisition, or sale of all or part of our business, subject to applicable confidentiality protections.

We do not sell personal information. We do not sell, share, rent, or trade SMS opt-in data, consent records, or phone numbers with third parties or affiliates for their own marketing or promotional purposes.

5. SMS Program Privacy

If you opt in to receive text messages from Team Easy, those messages are intended for operational or informational purposes such as match invitations, reminders, account notices, or roster updates. Message frequency varies. Message and data rates may apply.

You can opt out of Team Easy SMS at any time by replying STOP. You can request help by replying HELP or by emailing support@teameasy.app. If Team Easy offers promotional SMS in the future, that program will require separate consent from any operational messaging consent.

6. Cookies and Similar Technologies

We may use cookies, local storage, pixels, and similar technologies to keep the site functioning, remember preferences, analyze traffic, and improve the product. You can manage cookies through your browser settings, but some parts of the service may not work correctly if certain technologies are disabled.

7. Retention and Security

We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain business and messaging compliance records. We use administrative, technical, and physical safeguards designed to protect information, but no system is completely secure.

8. Your Choices

• You may ask us to update or correct account and contact information.
• You may unsubscribe from marketing emails through the unsubscribe link in those emails.
• You may opt out of Team Easy SMS by replying STOP.
• You may contact us to request access to or deletion of certain personal information, subject to legal limitations.

9. Children's Privacy

Team Easy is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will investigate and take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy here and revise the last-updated date. Your continued use of Team Easy after the updated policy becomes effective means the updated policy applies going forward.

11. Contact Us

If you have questions about this Privacy Policy or Team Easy privacy practices, contact:

• Email: privacy@teameasy.app
• Support: support@teameasy.app